bn8 Privacy Policy – Your Data, Protected
This policy explains how bn8 collects, uses, stores and protects the personal information of players in Bangladesh. We take your privacy seriously.
Important: By registering an account and using the bn8 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, please do not register or use the bn8 platform.
bn8 ("we", "us", "our") operates the online casino and sports betting platform available at bn8.club ("the Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, sharing and protection of personal data relating to registered players and website visitors ("you", "your"). We are committed to handling your data responsibly and in accordance with applicable data protection standards.
This Privacy Policy should be read alongside our Terms and Conditions, which govern your use of the bn8 platform. In the event of any conflict between this Privacy Policy and our Terms and Conditions regarding the handling of personal data, this Privacy Policy shall prevail.
Data We Collect at a Glance
Identity Data
Name, date of birth, mobile number collected at registration.
Device Data
Device type, OS, browser and screen size for platform optimisation.
Payment Data
Transaction records for deposits and withdrawals via bKash, Nagad, Rocket and Upay.
Usage Data
Pages visited, session duration, click patterns and navigation paths.
Gaming Data
Bet history, game preferences, win/loss records and bonus activity.
KYC Documents
Identity verification documents submitted when requested for account verification.
1. Information We Collect
1.1Information You Provide Directly
When you register an account, make a deposit, request a withdrawal, contact support, or otherwise interact with the bn8 platform, you may provide us with the following categories of personal information:
- Identity information: full name, date of birth, mobile number, and any other information requested during the registration process.
- Financial information: payment method identifiers (for example, the registered mobile number associated with your bKash or Nagad account), transaction amounts, and deposit and withdrawal history.
- KYC documentation: where required for account verification, copies of identity documents as specified in the verification request.
- Communications: messages, complaints, or queries you send to the bn8 support team via live chat or any other support channel.
1.2Information Collected Automatically
When you access and use the bn8 platform, we automatically collect certain technical and behavioural data to operate, maintain and improve the platform. This includes:
- Device and technical data: device type, operating system, browser type and version, screen resolution, and mobile carrier information where available.
- Usage data: pages visited, time spent on each page, navigation paths, links clicked, and session start and end times (Bangladesh Standard Time, UTC+6).
- Gaming and betting activity: games played, bets placed, outcomes, bonus usage, and any patterns in your gaming behaviour that are relevant to responsible gaming monitoring.
1.3Information from Third Parties
In limited circumstances, bn8 may receive information about you from third parties. This may include identity verification information from KYC service providers, fraud-prevention signals from payment processors, and information required for anti-money-laundering compliance. bn8 only requests third-party data where it is necessary and proportionate for a legitimate operational or compliance purpose.
2. How We Use Your Information
2.1Platform Operation and Account Management
We use your personal data to create and maintain your player account, process deposits and withdrawals through your chosen payment methods (bKash, Nagad, Rocket, Upay), verify your identity and age where required, communicate with you about your account, and provide access to the games and services available on the bn8 platform.
2.2Security, Fraud Prevention and Legal Compliance
We process personal data to detect and prevent fraud, collusion, bonus abuse, and money laundering. We monitor transaction patterns, device fingerprints, and account behaviour to identify suspicious activity. We may also process your data to comply with anti-money-laundering obligations, respond to legal requests from competent authorities, and enforce our Terms and Conditions.
2.3Responsible Gaming Monitoring
bn8 analyses gaming behaviour data to support responsible gaming obligations. This includes monitoring for patterns that may indicate problematic gambling, applying deposit limits and session reminders where requested, and enforcing self-exclusion periods. This processing is in the interest of player welfare and is a condition of operating a responsible gaming platform.
2.4Platform Improvement and Analytics
We use aggregated and anonymised usage data to understand how players navigate the bn8 platform, which games are most popular among players in Bangladesh, which payment flows cause friction, and how the mobile experience can be improved for players on different devices and network conditions common in Dhaka, Chittagong, Sylhet and other cities.
3. Legal Basis for Processing
3.1Contract Performance
The majority of the personal data processing described in this policy is necessary for bn8 to fulfil its contractual obligations to you as a registered player — specifically, to operate your account, process your transactions, and provide access to the platform's games and services. Without this processing, bn8 cannot provide you with the services described in our Terms and Conditions.
3.2Legal Obligation
Certain processing is required for bn8 to comply with applicable legal obligations, including anti-money-laundering requirements, fraud-prevention duties, and responses to lawful requests from law enforcement or regulatory authorities. bn8 will process personal data for these purposes regardless of whether the player has given consent, as the processing is legally mandated.
3.3Legitimate Interests
Where processing is not strictly required for contract performance or legal compliance, bn8 relies on its legitimate interests as the basis for processing. This includes using anonymised analytics to improve the platform, monitoring for bonus abuse to protect the integrity of promotions, and security monitoring to protect both the platform and other players from harm.
4. Sharing Your Information
4.1Service Providers
bn8 may share your personal data with third-party service providers who assist us in operating the platform. These providers are engaged under data processing agreements that require them to handle your data securely and only for the specific purpose for which it was shared. Categories of service providers include:
- Payment processors and mobile money operators (bKash, Nagad, Rocket, Upay and their technical partners) for the purpose of processing deposits and withdrawals.
- KYC and identity verification providers engaged to verify the age and identity of players as required under our responsible gaming and anti-fraud obligations.
- Game software providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi) to the extent necessary to log game sessions and activity for dispute resolution and RNG certification purposes.
4.2Legal and Regulatory Disclosure
bn8 may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or lawful request. bn8 will endeavour to notify you of any such disclosure where it is legally permissible to do so, except where disclosure is urgent, relates to an ongoing investigation, or notification is prohibited by the relevant authority.
4.3No Sale of Personal Data
bn8 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is used exclusively to operate your account, ensure platform security, meet legal obligations, and improve the bn8 player experience. Any third-party sharing is limited strictly to the service provider categories described in section 4.1 above.
5. Cookies and Tracking
5.1How bn8 Uses Cookies
The bn8 platform uses cookies and similar tracking technologies (such as local storage and session tokens) to maintain your login session, remember your preferences, and collect the usage data described in section 1.2. Session cookies are essential for the platform to function and cannot be disabled without preventing access to the platform. Preference cookies remember your language and display settings between sessions. Analytics cookies help us understand aggregate usage patterns on the platform.
5.2Managing Your Cookie Preferences
You may manage or disable non-essential cookies through your mobile browser settings. Please note that disabling certain cookies may affect the functionality of the bn8 platform — for example, session cookies are required to maintain your logged-in state. If you clear all cookies from your browser, you will need to log in to your bn8 account again on your next visit.
6. Data Retention
6.1How Long We Keep Your Data
bn8 retains your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal and compliance obligations. Transaction records are retained for the period required under applicable financial and anti-money-laundering regulations. KYC documents are retained for the period specified by the relevant verification requirements. Account data is deleted or anonymised after the applicable retention period expires, except where a legal hold or investigation requires us to retain it for longer.
6.2Closed Accounts
If your account is closed — whether by your request, by bn8 due to a terms violation, or for any other reason — bn8 will retain your personal data for the period required by applicable law and our compliance obligations. Following the expiry of the required retention period, your data will be securely deleted or irreversibly anonymised. During the retention period, your data will not be used for any purpose other than the legal and compliance obligations that require its retention.
7. Your Rights
7.1Rights Available to You
As a player on the bn8 platform, you have the following rights in relation to your personal data, subject to applicable law and any overriding legal obligations that require us to retain or process data:
- Right of access: you may request a copy of the personal data bn8 holds about you.
- Right of rectification: you may request that inaccurate or incomplete personal data held about you is corrected or completed.
- Right of erasure: in certain circumstances you may request that your personal data is deleted, subject to any legal retention obligations that require us to keep it.
- Right to restrict processing: you may ask bn8 to limit the processing of your personal data in certain circumstances, for example where you contest its accuracy.
- Right to object: where processing is based on legitimate interests, you may object to that processing. bn8 will consider your objection and cease processing unless there are compelling legitimate grounds that override your interests.
7.2How to Exercise Your Rights
To exercise any of the rights listed above, please contact the bn8 support team via live chat available on the platform. bn8 will respond to your request within a reasonable timeframe. We may need to verify your identity before processing any data-related request to protect against unauthorised access. Where we are unable to fulfil a request due to a conflicting legal obligation, we will explain the reason for the limitation.
8. Security
8.1Technical and Organisational Measures
bn8 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption for all data transmitted between your device and the bn8 platform, secure storage of account credentials using industry-standard hashing, restricted internal access to personal data on a need-to-know basis, and regular security reviews of the platform's infrastructure.
8.2Your Responsibility
While bn8 takes reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential, for logging out of your account when using shared devices, and for notifying bn8 immediately via live chat if you suspect that your account has been compromised. bn8 is not liable for breaches that result from your failure to maintain the security of your own account credentials.
9. Children and Underage Players
9.1Our Policy on Underage Access
The bn8 platform is strictly for adults aged 21 and above. bn8 does not knowingly collect personal data from individuals under the age of 21. If we discover that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe that a minor has registered on the bn8 platform using your payment method or device, please contact our support team immediately via live chat so that the account can be closed and the data removed without delay.
10. Policy Changes and Contact
10.1Changes to This Privacy Policy
bn8 reserves the right to update or amend this Privacy Policy at any time. The revised policy will be published on the bn8 website with an updated effective date. Your continued use of the platform following publication of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we handle your personal data.
10.2Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bn8 handles your personal data, please contact our support team via live chat available on the bn8 platform. For written correspondence, you may also reach us at the email address displayed in the footer of this website. bn8 is committed to addressing all privacy-related queries promptly and transparently.
Questions About Our Privacy Practices?
Visit our FAQ for quick answers, or explore the bn8 Casino to start playing securely today. All transactions processed in BDT via bKash and Nagad. Players must be 21 and above.